1.1. GRID SUBJECT MATTER EXPERTS, LLC (which is hereinafter referred to as the "GRIDSME", "WE", or “US”) respects the privacy of its users and is committed to protecting it through our compliance with this PRIVACY POLICY (which is hereinafter referred to as the “POLICY”).

1.2. This POLICY describes the types of information WE may collect from YOU or that YOU may provide when YOU visit this website (which is hereinafter referred to as the "WEBSITE"), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

1.3. This POLICY applies to information WE collect in any of the following ways:

         1.3.1. On this WEBSITE; and

         1.3.2. In email, text, and other electronic messages between YOU and US.

1.4. This POLICY does not apply to information collected in any of the following ways:

         1.4.1. By US offline or through any other means, including on any other website operated by GRIDSME or any third party, including our affiliates and subsidiaries; or

         1.4.2. By any third party, including our affiliates and subsidiaries, including information collected through any application or content, including advertising, that may link to or be accessible from or on this WEBSITE.

1.5. WE may change this POLICY from time to time. If WE make any changes, WE will notify YOU by revising the "Last Updated" date at the top of this POLICY and, in some cases, WE may provide YOU with additional notice (such as adding a statement to our home page or sending YOU an email notification). If there are material changes to this POLICY, WE will notify YOU more directly by email or means of a notice on the home page prior to the change becoming effective. WE encourage YOU to review this POLICY whenever YOU access our services to stay informed about our information practices and the ways YOU can help protect your privacy. If YOU disagree with any changes to this POLICY and do not wish your information to be subject to this POLICY as revised, YOU will need to deactivate with US and stop using our services. your use of any of our services after the posting of such changes shall constitute your consent to such changes.


2.1. This WEBSITE is not intended for use by children under 13 years of age. No one under age 13 may provide any information to or on this WEBSITE. WE do not knowingly collect personal information from children under 13. If YOU are under 13, do not provide any information on this WEBSITE or on or through any of its features, engage in any transactions through this WEBSITE, use any of the interactive or public comment features of this WEBSITE, or provide any information about yourself to US, including your name, address, telephone number, email address, or any screen name or user name. If WE learn WE have collected or received personal information from a child under 13 without verification of parental consent, WE will delete that information. If YOU believe WE might have any information from or about a child under 13, please contact US using the information at the bottom of this page.


3.1. There are two categories of information WE collect:

         3.1.1. Information that WE must have in order for YOU to use our services, which includes: (A) registration information, including your name, birth date, address, and other information YOU provide when YOU sign up for our services; (B) your broad, non-specific location, which WE derive from your IP address; and (C) technical information necessary to operate our services, including the type of browser and device YOU use and the data YOU input.

         3.1.2. Information that WE can use to provide additional features and improved experiences if YOU choose to share that information. WE never receive any of this type of information unless YOU expressly choose to share it with US.

3.2. WE collect information in the following ways:

        3.2.1. Directly from YOU when YOU provide it to US; and

        3.2.2. Automatically as YOU navigate through the site (information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

3.3. The information WE collect on or through this WEBSITE that YOU provide to US may include the following types of information:

         3.3.1. Information that YOU provide by filling in forms on this WEBSITE, which includes information provided at the time of: (A) registering to use this WEBSITE; (B) posting material; or (C) requesting further services;

         3.3.2. Information YOU provide when YOU report a problem with this WEBSITE;

         3.3.3. Records and copies of your correspondence, including email addresses, if YOU contact US;

         3.3.4. Details of transactions YOU carry out through this WEBSITE; and

         3.3.5. Your search queries on the WEBSITE.

3.4. YOU also may provide information to be published or displayed on public areas of the WEBSITE or transmitted to other users of the WEBSITE or third parties (which are hereinafter referred to collectively as "USER CONTRIBUTIONS"). your USER CONTRIBUTIONS are posted on and transmitted to others at your own risk. Although WE may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, WE cannot control the actions of other users of the WEBSITE with whom YOU may choose to share your USER CONTRIBUTIONS. Therefore, WE cannot and do not guarantee that your USER CONTRIBUTIONS will not be viewed by unauthorized persons.

3.5. As YOU navigate through and interact with the WEBSITE, WE may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including the following:

         3.5.1. Details of your visits to the WEBSITE, including traffic data, logs, and other communication data and the resources that YOU access and use on the WEBSITE; and

         3.5.2. Information about your computer and internet connection, including your IP address, operating system, and browser type.

3.6. The information WE collect automatically is statistical data which may include personal information, and WE may maintain it or associate it with personal information WE collect in other ways or receive from third parties. This helps US to improve the WEBSITE and to deliver a better and more personalized service, including by enabling US to do the following:

        3.6.1. Estimate our audience size and usage patterns;

        3.6.2. Store information about your preferences, allowing US to customize the WEBSITE according to your individual interests;

        3.6.3. Speed up your searches; and

        3.6.4. Recognize YOU when YOU return to this WEBSITE.


4.1. WE use information that WE collect about YOU or that YOU provide to US, including any personal information, in the following ways:

        4.1.1. To present the WEBSITE and its contents to YOU;

        4.1.2. To provide YOU with information or services that YOU request from US;

        4.1.3. To fulfill any other purpose for which YOU provide the information to US;

        4.1.4. To provide YOU with notices about your account;

        4.1.5. To carry out our obligations and enforce our rights arising from any contracts entered into between YOU and US;

         4.1.6. To notify YOU about changes to this WEBSITE;

         4.1.7. To allow YOU to participate in interactive features on this WEBSITE;

         4.1.8. In any other way WE may describe when YOU provide the information; and

         4.1.9. For any other purpose with your consent.


5.1. Without restriction, WE may disclose aggregated information about our users and information that does not identify any individual.

        5.2. WE may disclose personal information that WE collect as described in this POLICY:

        5.2.1. To our subsidiaries and affiliates;

        5.2.2. To contractors, service providers, and other third parties WE use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which WE disclose it to them;

        5.2.3. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other transfer of some or all of GRIDSME’S assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GRIDSME about this WEBSITE users is among the assets transferred;

        5.2.4. To fulfill the purpose for which YOU provide the information to US;

        5.2.5. For any other purpose disclosed by US when YOU provide the information;

        5.2.6. With your consent;

        5.2.7. To comply with any court order, law, or legal process, including to respond to any government or regulatory request;

        5.2.8. To enforce or apply our Terms of Use and other agreements;

        5.2.9. If WE believe disclosure is necessary or appropriate to protect the rights, property, or safety of US, our customers, or others.


6.1. This Section is intended to provide YOU with information about what personal data WE collect about YOU and how it is used. If YOU have any questions, please contact US using the information at the bottom of this page.

6.1. This Section is intended to provide YOU with information about what personal data WE collect about YOU and how it is used. If YOU have any questions, please contact US using the information at the bottom of this page.

6.2. If YOU wish to confirm that WE are processing your personal data, or to have access to the personal data WE may have about YOU, please contact US using the information at the bottom of this page.

6.3. YOU may also request information about: (A) the purpose of the processing; (B) the categories of personal data concerned; (C) who might have received the data from the US; (D) what the source of the information was (if YOU didn’t provide it directly to the US); and (E) how long it will be stored. YOU have a right to correct the record of your personal data maintained by US if it is inaccurate. YOU may request that WE erase that data or cease processing it, subject to certain exceptions. YOU may also request that WE cease using your data for direct marketing purposes. In many countries, YOU have a right to lodge a complaint with the appropriate data protection authority if YOU have concerns about how WE process your personal data. When technically feasible, WE will, at your request, provide your personal data to YOU or transmit it directly to another controller. Please hold in mind that if YOU request that WE delete or not process your data, it may render it impossible for US to provide our services to YOU going forward.

6.4. Reasonable access to your personal data will be provided at no cost upon request made to US at the contact information located at the bottom of this page. If access cannot be provided within a reasonable time frame, WE will provide YOU with a date when the information will be provided. If for some reason access is denied, WE will provide an explanation as to why access has been denied.

6.5. YOU have the following rights regarding our retention and processing of your personal data:

        6.5.1. Account Information and Retention: YOU may update, correct, or delete information about YOU at any time by logging into your online account and modifying your information or by contacting US using the information at the bottom of this page. WE will retain your personal information for the period necessary to fulfill the purposes outlined in this POLICY. If YOU wish to deactivate your account, please contact US using the information at the bottom of this page, but note that WE may retain certain information as required by law or for legitimate business purposes. WE may also retain cached or archived copies of information about YOU for a certain period of time. WE will respond to your access request within 30 days. WE will retain your information for as long as your account is active or as needed to provide services to YOU. WE will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. WE will retain personal data WE process on behalf of our customers as directed by customers. Upon request, WE will provide YOU with information about whether WE hold, or process on behalf of a third party, any of your personal information of which we are aware. If you would like to view this information, please contact US using the information at the bottom of this page.

        6.5.2. Promotional and Newsletter Communications: YOU may opt out of receiving promotional and newsletter emails from US by following the opt-out instructions provided in those emails. YOU may also opt-out of receiving promotional emails and other promotional communications from US at any time by contacting US using the information at the bottom of this page. If YOU opt out, WE may still send non-promotional communications, such as security alerts and notices related to your access to or use of our services or communications about your online account or our ongoing business relations.

        6.5.3. Cookies: Most web browsers are set to accept cookies by default. If YOU prefer, YOU can usually choose to set your browser to remove or reject browser cookies or to prompt YOU before accepting such a cookie. Please note that, if YOU choose to remove or reject browser cookies, this could affect the availability or functionality of our services.

        6.5.4. California Residents: YOU may choose to opt out of our disclosure of personal information about YOU to third parties for direct marketing purposes. YOU may choose to opt-out at any time after granting approval by contacting US via the contact information located at the bottom of this page.


7.1. WE have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on YOU. Where WE have given YOU (or where YOU have chosen) a password for access to certain parts of the WEBSITE, YOU are responsible for keeping this password confidential. WE ask YOU not to share your password with anyone. WE urge YOU to be careful about giving out information in public areas of the WEBSITE like message boards. The information YOU share in public areas may be viewed by any user of the WEBSITE.

7.2. Unfortunately, the transmission of information via the internet is not completely secure. Although WE do our best to protect your personal information, WE cannot guarantee the security of your personal information transmitted to this WEBSITE. Any transmission of personal information is at your own risk. WE are not responsible for circumvention of any privacy settings or security measures contained on the WEBSITE.


8.1. To ask questions or comment about this POLICY or our privacy practices, please contact GRIDSME by electronic mail at customerservice@gridsme.com or by phone at (916) 800-4545.